SEARCH FOR YOUR NEXT ROLE

About our client

We are partnering with a leading non-profit association that works with Europe’s private equity, venture capital, and infrastructure sectors. Their members drive innovation, growth, and long-term returns across Europe, and the organisation plays a key role in shaping policy, producing authoritative research, and promoting high professional standards. This is a unique opportunity to be part of a team making a real impact on the European private capital industry.

---

What the job involves

• Lead the onboarding process with structured follow-up, ensuring new members quickly engage in events, working groups, and networking opportunities
• Focus on moving new members from awareness to action in their first year to demonstrate immediate value
• Maintain regular touchpoints with existing members, monitor engagement levels, and design tailored strategies to reinforce the value of membership
• Cultivate strong, credible relationships with senior stakeholders across member firms
• Partner with internal teams to connect members with relevant services
• Track and report on key membership metrics such as continuation, first-year retention, and engagement rates, using insights to identify risks and opportunities
• Assist in prospecting, screening applications, and refining value propositions to bring in new members
• Support the full recruitment process to ensure smooth transitions into membership
• Help track annual fee payments and follow up with firms on late or outstanding contributions
• Represent the organisation at events to strengthen member relationships, collect feedback, and promote services

---

Who we are looking for

• Brings a strong background working as a service provider to the private equity industry, with experience in areas such as advisory, fund administration, data and intelligence, or industry publications and events
• Able to engage senior stakeholders across firms with credibility and an understanding of how industry players consume content, attend events, and leverage networks
• Proven track record in customer service, consultative sales, or account management, with the ability to build trust-based relationships and demonstrate clear value
• Skilled at segmenting databases, identifying engagement patterns, and monitoring performance using KPIs, turning insights into actionable strategies
• Proficient in using CRM systems and digital tools to track interactions, manage pipelines, and deliver structured engagement strategies
• Excellent oral and written communication skills in English, with the ability to adapt messaging to different seniority levels and cultures (additional European languages a plus)
• Highly organised and efficient, capable of managing multiple projects and deadlines independently while contributing positively in a collaborative environment